These Terms of Service ("Terms") govern your access to and use of beeasy.dev, the custom-app build and licensing service offered there, and any application we build, host, or operate for you (together, the "Service"). The Service is operated by BeEasy LLC ("BeEasy", "we", "us", or "our"). By booking a consultation, using a tool on this site, or using an app we build for you, you agree to be bound by these Terms. If you do not agree, do not use the Service.
1. Acceptance of these terms
By submitting a consultation request, running the free workflow questionnaire, paying an invoice, or otherwise accessing the Service, you accept these Terms and the Privacy Policy, which is incorporated by reference. If you accept on behalf of a company or other entity, you represent that you have the authority to bind that entity, and "you" refers to that entity.
2. The Service
BeEasy builds small, focused software applications ("Apps") for small businesses. An App is assembled from BeEasy's own library of reusable components and then configured and extended for your workflow. We also offer free planning tools on beeasy.dev, such as the workflow questionnaire, and a consultation call to scope your App. A written or emailed scope summary from us describes what a specific App will do; where that summary and these Terms conflict, the scope summary controls for that App only.
3. Eligibility
The Service is offered to businesses and to individuals acting on behalf of a business. You must be at least 18 years old and able to enter into a binding contract. The Service is not directed to anyone under 16.
4. Scope of an engagement
- One outcome per App. Each engagement covers one workflow or App module as described in the scope summary. Additional modules are separate engagements.
- Timelines are estimates. We aim to launch most Apps within about seven days of kickoff. Estimates depend on your timely feedback, access to your tools, and the availability of third-party services, and are not guarantees.
- Your cooperation. You will provide the information, credentials, and approvals we reasonably need. You must have authority over any account or system you ask us to connect to.
- Acceptance. An App is considered delivered when we make it available to you for use. Reasonable fixes to make the App match the scope summary are included; new requirements are a change in scope.
5. Fees, billing, and the license-revenue credit
Unless your scope summary says otherwise, an App is provided for a flat fee of US $299 per calendar month, which covers the build, hosting, and the license to use the App. Fees are billed in advance each month and are stated in US dollars.
- Payment processing. Payments are processed by Stripe. By paying, you also agree to Stripe's terms. We do not store your full card number. Charges appear on your statement under the name of BeEasy LLC or the name of the specific product you subscribe to.
- License-revenue credit. When we license a generalized version of your App to other customers, the license fees we actually collect from them in a calendar month are credited against your fee for that month. If that credit reaches $299, your fee for that month is $0. If it is less, you pay the difference. Credits do not carry over between months, are not paid out in cash, and do not depend on you making referrals. We decide in our discretion whether and how an App is generalized and licensed.
- Third-party costs. Any fees charged by third parties your App uses (for example, SMS carriers, AI providers, or your own CRM or email tools) are your responsibility unless the scope summary includes them.
- Taxes. Fees exclude taxes. You are responsible for any sales, use, or similar taxes other than taxes on our income.
- Late payment. If a payment fails and is not resolved within 14 days of our notice, we may suspend the App until payment is made.
6. Cancellation and refunds
- Cancel any time. You may cancel by emailing [email protected]. Cancellation takes effect at the end of the current paid month; you keep access until then.
- First-month guarantee. If we cannot deliver an App that performs the outcome in your scope summary, tell us within 30 days of your first payment and we will refund that first month's fee in full.
- Otherwise non-refundable. Except as described above or required by law, monthly fees are non-refundable and we do not prorate partial months.
- Data export. On request within 30 days after cancellation, we will provide an export of your data in a common machine-readable format.
7. Ownership and license
BeEasy owns the reusable components, frameworks, templates, and know-how used to build Apps (the "BeEasy Platform"), including improvements to them made during your engagement. For as long as you are paying for an App, we grant you a limited, non-exclusive, non-transferable, revocable license to use that App for your internal business purposes. You own the specific configuration, content, and data you provide, as described in Section 8. Nothing in these Terms transfers ownership of the BeEasy Platform to you or restricts us from building similar Apps for others.
8. Your content and data
You retain ownership of the information, files, prompts, and business data you provide to us or that your App collects from your customers on your behalf ("Your Content"). You grant BeEasy a worldwide, non-exclusive, royalty-free license to host, store, process, transmit, and display Your Content solely to provide and improve the Service for you. This license ends when your engagement ends, except for (a) backups retained for a short period and (b) anonymized, aggregated information that does not identify you or your customers. We do not sell Your Content.
You are responsible for Your Content and for your customers' data. If your App collects personal information from your customers, you are the controller of that information and BeEasy is your processor; you must have a lawful basis to collect it and provide your customers with any notice the law requires.
9. AI-generated content
Parts of the Service, including the free workflow questionnaire and many Apps, use third-party AI models. AI output can be inaccurate, incomplete, or biased. You are responsible for reviewing AI-generated output before relying on it, publishing it, or sending it to your customers. BeEasy does not represent that AI output is accurate, unique, fit for a particular purpose, or non-infringing.
10. Third-party services
Apps commonly integrate with third-party platforms you choose, such as email, CRM, scheduling, SMS, and payment providers. Your use of those platforms is governed by their own terms. We are not responsible for their availability, pricing, policies, or conduct. If a third party changes or withdraws its API or terminates your account with it, we may not be able to deliver some or all of an App.
11. Restrictions
You agree not to, and not to attempt to:
- Resell, sublicense, or otherwise commercialize an App or the BeEasy Platform except as expressly agreed in writing.
- Reverse engineer, decompile, or derive source code from the BeEasy Platform except to the extent applicable law forbids restricting that activity.
- Use the Service to send spam, harass, defame, or harm any person, or to violate any law or third-party right.
- Upload or transmit malware, bypass our security, or interfere with the Service's operation.
12. Disclaimer of warranties
EXCEPT FOR THE FIRST-MONTH GUARANTEE IN SECTION 6, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. TO THE FULLEST EXTENT PERMITTED BY LAW, BEEASY LLC DISCLAIMS ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.
13. Limitation of liability
TO THE FULLEST EXTENT PERMITTED BY LAW, BEEASY LLC WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS, ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
IN ALL CASES, BEEASY LLC'S TOTAL CUMULATIVE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE AMOUNTS YOU PAID TO BEEASY LLC FOR THE SERVICE IN THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN DAMAGES, IN WHICH CASE THESE LIMITATIONS APPLY TO THE MAXIMUM EXTENT PERMITTED.
14. Indemnification
You will defend, indemnify, and hold harmless BeEasy LLC and its members, officers, employees, and agents from any third-party claim, loss, liability, or expense (including reasonable attorneys' fees) arising out of (a) your use of the Service; (b) Your Content and your customers' data processed through an App; (c) your violation of these Terms or of any law; or (d) your violation of any third-party right.
15. Suspension and termination
You may end an engagement at any time under Section 6. We may suspend or terminate an App or your access to the Service if you materially breach these Terms, if your use creates a security or legal risk, if payment is overdue under Section 5, or if we discontinue the Service. If we terminate for a reason other than your breach, we will refund any prepaid fee for the unused portion of the month. Sections that by their nature should survive termination, including Sections 7, 8, 12, 13, 14, 17, and 18, survive.
16. Modifications to the Service and these terms
We may modify the Service at any time. We may modify these Terms by posting an updated version and updating the effective date at the top of this page. For material changes we will also email the address on your account at least 14 days before they take effect. Your continued use of the Service after a change takes effect indicates your acceptance of it.
17. Governing law and disputes
These Terms are governed by the laws of the United States and of the State of New Mexico, where BeEasy LLC is located, without regard to conflict-of-law principles. Before filing a claim, you and BeEasy agree to try to resolve any dispute informally for at least 30 days by writing to [email protected]. Any dispute not resolved informally will be brought in the state or federal courts located in Bernalillo County, New Mexico, and you consent to their jurisdiction, except that either party may bring a qualifying individual claim in small-claims court.
18. Miscellaneous
- Entire agreement. These Terms, the Privacy Policy, and your scope summary are the entire agreement between you and BeEasy regarding the Service and supersede any prior agreements on the same subject.
- Severability. If any provision is held unenforceable, the remaining provisions remain in full force.
- No waiver. Our failure to enforce a right is not a waiver of that right.
- Assignment. You may not assign these Terms without our prior written consent. We may assign them in connection with a merger, acquisition, or sale of assets.
- Force majeure. Neither party is liable for delays or failures caused by events beyond its reasonable control.
- Notices. We may send notices to the email address on your account. You must send notices to [email protected].
19. Contact us
BeEasy LLC
1209 Mountain Road Pl NE, Ste R, Albuquerque, NM 87110
[email protected]
Questions about this document? Email [email protected].